CV
A downloadable version of my CV is available here.
Experience
PwC New Zealand
Customer Transformation Consulting
Senior Associate | July 2023 - Current
Associate | Jan 2022 - July 2023
Crafted narratives, strategies, experiences, and services for diverse client projects. Often facilitating, translating, and integrating with stakeholders to ensure alignment, clarity, and direction.
Gained experience leading small teams, strengthened interpersonal skills and confidently embraced complexity.
Industry experience in government, transport, financial services, tertiary education, insurance, construction.
Other Experience
AgResearch
Science Communication Designer | Nov 2019 - Feb 2020
Translated the complex concepts of ‘transition’ and ‘transformation’ across multiple scientific disciplines through a human-centred approach. I collaborated with scientists from various disciplines to co-define and co-develop a visual narrative to communicate a shared understanding of the two concepts.
Freelance Brand Consultant
Contractor | Jan 2019 - Jan 2020
Provided art direction for rebrands and production of design collateral for clients across agriculture, tourism, entertainment, hospitality and arts industries.
Generation Zero
Graphic Designer | Jan 2016 - Dec 2018
Design and production of print collateral, content creation for social media, and campaign support for the Net Zero Act, which passed in parliament in November 2019.
Education
Master of Design (Distinction)
Massey University in partnership with Toi Āria and AgResearch | June 2020 - Sept 2021
Industry-funded research exploring the role of design within science research organisations to influence transformational change in New Zealand’s Agri-Food system. A key objective of this research was to investigate the application of participatory and speculative design methods for strategic visioning and sustainability transitions.
Bachelor of Design (Honours)
Massey University | Feb 2016 - Nov 2019
I majored in Visual Communication and completed courses ranging from Creative Coding to Creative Industries alongside core curriculum papers on design. I was the Honours Class Representative, a Massey University Guide, and a Hall Representative during my studies. I also founded and was the president of the Generation Zero Club.
International Scholarship
Nanyang Technological University | Jan - Dec 2018
Recipient of the Prime Minister’s Scholarship to Asia for a one-year student exchange to Nanyang Technological University in Singapore. As part of my studies, I was selected to be a student panellist on art history pedagogy at the Dhaka Art Summit in Bangladesh.
References
Jared Van Huenen
Head of Strategy and Planning
United Nations Development Programme
Phone: +191 749 53386
Email: jared.van.huenen@undp.org
Sonya Marshall
Executive Director
Mana Mokopuna - Children and Young People's Commission
Phone: +64 21 860 442
Email: sonya.luise.marshall@gmail.com
Kris Nygren
Partner, Customer Transformation
PwC New Zealand
Phone: +64 21 555 172
Email: kris.x.nygren@pwc.com
Freddie Engberts
Director, Customer Transformation
PwC New Zealand
Phone: +64 27 260 6869
Email: freddie.x.engberts@pwc.com